Okotoks Nissan — Car Dealer in Okotoks

Reviews of Okotoks Nissan

• Wyatt

  Added 2016.07.04

  I bought my 2015 XTerra Pro4x back in 2016, and while the sales staff were great, the same can't be said for post purchase support. The problem came almost 2 years after I bought my truck, when I found rust spots all over my liftgate. The door is literally rusting from the inside out. I did some research online and found this to be a very common issue among Nissan SUVs. It's clearly a manufacturer defect and not at all acceptable for a 2yr old vehicle. I brought it in but was told rather matter of factly that it's not their problem. Rust has to be perforated. I get it. They don't want everyone with a rock chip coming in. But fine print be damned. I should not have to pay out of pocket to have my door repainted because of a defective paint job on a two year old vehicle that is still under warranty. Just to be clear. This is not a wear and tear issue...this is rust forming under the paint. I am extremely disappointed and am now strongly considering selling and taking my business to another brand.
• Madison

  Added 2016.06.25

  Update: After speaking with the Derek, the service manager, it appears the problem lies more with Nissan itself than the individual dealerships. I'm still not happy as I'm now stuck with a $2000 bill if I want it fixed, or hope the door rusts through in the next 3 years. You buy a new car or truck for the peace of mind of assumed trouble free driving for at least a few years. As I've learned, that's simply not the case. This will likely be my first and last brand new vehicle.
• Blake

  Added 2015.11.02

  It was my first time in okotoks Nissan and Justin greeted me and he was friendly and very knowledgeable. I didn’t end up buying anything but If I were to buy a vehicle it would be from Justin. I would highly recommend this dealership
• Gabriel

  Added 2015.08.01

  I went here to have my winter tires put on before driving to BC through the mountains in heavy ice and snow in December. The girl that was working put my directional winter tires on the wrong way. When directional tires are put on the wrong way the tread wears out two times as fast and does not provide any grip, therefore MY SAFETY WAS AT RISK because of careless work at this Nissan dealership. I found out three weeks later in BC when i was told by a more experienced tire shop. If this dealership is all free when every other place is booked up for a week, there's probably a reason why. Choose carefully.
• Nathaniel

  Added 2014.12.14

  Everything was all great working with Steve and Albert. He was very paitence plus for me, no rushing as we tried different vehicles. Was able to take his time and in explaining everything with the Sentra and promised everything I was asking for in the Sentra.
• Diego

  Added 2014.08.15

  Called to ask for information and sales rep Justin Chep was extremely helpful and honest. Did not pressure but made solid informed suggestions that truly benefit myself.